Frequently Asked Questions

Everything you need to know about shopping with SUNJOY for your home sanctuary.

What is the typical delivery timeframe for furniture items?

Standard shipping usually takes 5-10 business days. For oversized items like sofas or dining tables, our specialized white-glove delivery partners will contact you to schedule a specific delivery window.

Do you offer a warranty on SUNJOY products?

Yes, all SUNJOY furniture and decor items come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.

What is your return policy if I am not satisfied?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status by logging into your SUNJOY account.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you create your dream home now and pay later.

Are the materials used in your products eco-friendly?

At SUNJOY, we prioritize sustainability. Many of our collections feature FSC-certified wood, recycled textiles, and low-VOC finishes to ensure a healthy environment for your home.